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Hi Dawn,

Thanks for organising a great holiday for my family it was truly amazing and the property and flights were excellent.





Hi Linda,

Many thanks for the great package you did for us to Las Vegas and Palm springs.  It was all fabulous, we have a great time,

The flights and car hire was great, and the Hilton vacation in Vegas was excellent. 

We just had a couple of issues in Palm springs hotel, the Riveria Spa, as there was a cleaning issue.

Many thanks again for all your help.


Regards and thanks again.

Veronica Henson




We use Charter Travel every year, and have never had anything but great service, coupled with great prices.

They were fantastic in January when my Virgin flight into gatwick was diverted into stanstead due to the snow. I phoned 
charter travel as soon as the seatbelt sign was off, and they had sorted out another flight out of Gatwick by the time I was walking off the plane. This was even though the queues of people whose flights were cancelled were spiralled around the concourse at both airports.

Really first class service! Danny at 
Charter Travel is especially a Star!

Also, for villa owners, they give commission on referrals. My mum makes a fortune! 

We have booked with them for the trip in 3 weeks. I really couldnt recommend them enough!




Hi Mark
thanks sooooooo much for all your help.  You have been an absolute DIAMOND.... and wouldn't hesitate to recommend you (again) to friends and FAMILY for holidays.
I'll be in touch if I need anything else.
Thanks again.
Carol  xx



Hi Shelley
Many thanks, I can book my coach now.
I would like to say how  very impressed I am with the excellent service I have received from your company & you in particular. You have taken away all the stress I was getting trying to find an affordable flight.
I  have already recommended you to a friend & I will continue to do so.
Kindest Regards



hello linda


just a quick e mail to thank you for booking such a great holiday to hawaii for us.


the whole trip to new york as well was amazing.


the hilton was a great choice and we were treated like royalty.


could not find any fault at all with any aspect of this holiday.  it was trully wonderful,

did not want to come home.


just a quick question, do you do holidays to fiji.  if you do, could you e mail me details.


we will be going back to hawaii, hopefully next year, so i will definately be booking with

you again.





june mcrae



Hi Kevin

We returned yesterday (safe and sound) from our fab holiday. I just wanted too say thankyou we had a trouble free time, the flights were on time, Holiday Villa fab, the car amazing my daughter cried when she had too give it back. We wil be booking with you again and I would certainly recommend you to Family and Friends. Once again THANKYOU.

Christine Thewlis.




Yep, all ready and raring to go.

Hope the weather is better this time around. The last time we went it rained for the entire time we were there. Thank you so much for all your help, you have gone out of your way to help us in booking this holiday.


Kindest regards





Hi Aidan


Thanks for your email. We had a lovely time thanks it all went smoothly.

The Kempinski was super ,apparently the best in town! I hadn't realised it was a 5 star actually. The reception area was stunning, the staff and service was exceptional as was the magnificent breakfast. The room was quite nice, quite small and perhaps not in keeping with the rest of the place. Munich itself was a very nice City with lots to see and do, very clean and safe feeling.








Dear All
We have just returned from our holiday, organised by yourselves, to Orlando, Florida staying at the Double Trees Resort.
We have had a fabulous time, but what I wanted to thank you for was the efficient way all our arrangements were handled, all the correspondance and emails, the advice, the tickets and just about everything!
We sahll certainly use your company for all our future travel arrangements.

Many Thanks
Jayne Bigsby and Family


Good afternoon Sandra

I just wanted to say how well Kate has done with our booking for our holiday in October. Nothing has been to much trouble.

I have had a few requests from Car hire references to worries about flights etc and Kate has dealt with them all swiftly and without fuss.

Kate is an asset to your company but I'm sure you know that

Best Regards
Paul Rae



Hiya Danny, We all just wanted you to know that we have all returned from Orlando after having a brilliant time. US Airways were great only delayed at Philly on way back but that was due to storms. The car hire was fab and we all enjoyed the space in the vehicle. The car hire firm was easy to use and drop off no problems. We had 2 weeks of 80/90 degrees so its a bit cold for us today and all secretly want to be back again. Theres rumblings in the family that we might try Barbados in a couple of years once weve saved up so you never know we might be bothering you again !!!   Thanks again for you and every one elses help........Jacqui.x

Mrs Jacqui Smith..


Ah thank you so much Dee for all of your help.


Excellent customer service from you and I really appreciate your assistance.


Please pass on my appreciation of your help to your manager as I believe you have been fantastic today and really gone above and beyond to put my concerns at ease.   


Thank You so very much and I will ensure I relay the excellent customer service received from Charter Travel to all of my friends.


Kind Regards






We have just booked with you for our family holiday next year to Orlando.
I just want to tell you that Mark has given us the best customer service (care) that we have received in a very long time. Firstly he listened to our needs and provided us with solutions whereas, Virgin Holidays, Travel City Direct and Ocean didn't. They all lacked flexibility and poor business sense as they all lost our booking where Marks service alone secured the booking.

I can go on and on but I have already started to recommend you to our friends who also travel to florida every year.

If it wasn't for Marks service we would have booked with TCD based on the cost.

Kind Regards

Clayton Woods




I`m back in work now from my holiday.  ( still recovering though)


I just wanted to thank you for everything you have done for me while planning and booking my holiday.  The holiday was perfect in every way.  We cannot find fault with any part of it.   If you or the company ever want a comment for the web site or want to give someone my email as a reference of a satisfied customer then please do.


I will be back to book with you again ( sorry to tell you)( LOL)



Kind Regards


Matthew Dodd




Just wanted to say Thank you for arranging what turned out to be a great holiday even though circumstances during the holiday were not always easy (Volcano's and all). Accommodation was excellent and staff were always helpful. We would definitely book another holiday with yourselves.

Many thanks again

The Cousins Family


just booked our florida holiday with shelley at charter travel. and just wanted to say thanks for your brilliant service Description: cid:image002.gif@01CAA64A.56A6C080 our holiday wasnt very straight forward lol we changed our minds sooo many times, hotel to villa to town house, 6 ppl to 3 ppl back to 6ppl, small car to 7 seater Description: cid:image003.gif@01CAA64A.56A6C080 but shelley worked with us and made sure we got a brilliant deal. we will defo be using you again shelley. thanks Description: cid:image004.gif@01CAA64A.56A6C080

carla n ian




Dear Helen,

Further to your e-mail correspondence with Paul Blaber about our recent trip to the States, could I just add a personal note of thanks? 
Although you dealt only with Paul in the planning and booking, we discussed everything together and he copied me in to your e-mails, so I know what a great job you did in organising the trip to our specification - and at a very good price!

It was a fantastic holiday; inevitably there were things we felt we could have done differently with hindsight (so we will remember those for next time!) but we had a wonderful time, so thank you for organising it for us.

I am also recommending you to anyone I know who is planning a holiday!

best wishes,



Hi Helen,

We've just enjoyed the best family holiday we have ever had.

Everything went smoothly, from Amy's flight out the week before, through meeting up in Boston, travelling to New York, flying down to Orlando and chilling out on the Gulf Coast. Each of the hotels you recommended were spot on and the connetions and other arrangements worked without a hitch.

We packed so much in, I'm glad we dropped Washington from the schedule as it would have been too much.

Thank you so much for all your help.


With a bit of luck and a large enough bonus, we'll be in touch next year to plan another adventure!

With best wishes,

Neil, Wendy, Amy and Katie

Neil Roberts






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